Banquet Services Manager

Our thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possible!

Responsibilities:

Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments Record the outcomes of each event to evaluate and improve future events and procedures Supervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service Ensure a quality product is provided by communicating with clients about banquet event options that match their budget, and go over any adjustments, questions, or concerns Support the team's professional development by ensuring an effective training program and focusing on investing in staff's future development and success.

Qualifications:

High school diploma, GED, or equivalent experience. Higher education degree in hospitality or hospitality management is a plus Excellent communication skills for working with clients and other team members 3+ years managing a team in a hospitality role or equivalent culinary role Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed Proven customer service experience as a manager; strong guest-focused mentality About Company ECWI Hospitality locations are managed by GF Hotels and Resorts.

These properties consist of:

The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC) The Oxbow Hotel (The Lakely) Nucleus Cafe Racy D'Lenes Coffee Lounge