Raindrop Car Wash is dedicated to delivering a consistently excellent car washing experience. We pride ourselves on creating a friendly atmosphere, maintaining a clean and welcoming facility, and providing a high-quality wash every time. Our team plays a vital role in making each customer visit smooth, efficient, and enjoyable. Position Summary The Shift Lead acts as an extension of site management, supporting daily operations and helping ensure the team performs at a high level. This role is hands-on and fast-paced, requiring strong leadership, attention to detail, and the ability to keep the wash tunnel running efficiently during assigned shifts. While not responsible for full-site leadership, the Shift Lead is expected to uphold company standards, coach team members in real time, and assist with basic troubleshooting. Key Responsibilities Drive membership sales while operating in the kiosk lane, especially during peak hours Serve as acting supervisor when upper management is not present Ensure proper staffing coverage and positioning of customer service associates Provide immediate coaching, feedback, and redirection as needed Keep prep, lot, and kiosk operations organized, active, and on schedule Monitor tunnel performance and assist with maintaining uptime Identify, document, and resolve basic equipment or chemical delivery issues Maintain a clean, safe, and welcoming site environment Qualifications Strong verbal communication and leadership skills Ability to multitask and lead by example in a high-volume environment Reliable attendance with flexible scheduling availability Working knowledge of car wash equipment and operational flow Quick problem-solving skills and situational awareness Calm, confident approach under pressure Team-oriented mindset with a willingness to support both coworkers and customers Strong attention to detail and pride in maintaining site standards Ability to stand and move for extended periods and lift 35+ pounds as needed Working Conditions Outdoor work in varying weather conditions Frequent movement across different areas of the site Regular exposure to water, cleaning chemicals, and motorized equipment Availability to work evenings, weekends, and fill scheduling gaps as needed Why Join Raindrop Car Wash? Be part of a team that values quality, teamwork, and exceptional customer service. As a Shift Lead, you'll have the opportunity to develop leadership skills, make a direct impact on operations, and help create a standout experience for every customer. Apply Today If you're ready to step into a leadership role in a dynamic, customer-focused environment, we'd love to hear from you.