A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Carson, CA Job Details $20 an hour 1 day ago Qualifications Quality control corrective actions Kitchen health and safety standards Financial operations Succession planning Operational analysis Sales reporting Food service health code compliance Team leadership Sales analysis Coaching Performance management strategy Staff scheduling Operations coordination planning Labor cost analysis HR legal compliance Routine inspections Team scheduling Metrics Reporting Mid-level Incident Escalation Leadership development Data summary reports Team development Kitchen cost control Financial report interpretation Store management Inventory tracking for food cost management HR compliance Sales revenue analysis Leadership training (staff training program) Full Job Description The Area Restaurant Leader (Area Coach) is responsible for overseeing a group of KFC restaurants, driving operational excellence, financial performance, and people development. This role acts as the direct link between the Director of Operations and store-level management, ensuring consistency in execution, leadership accountability, and team culture.
Key Responsibilities:
Operational Execution Oversee daily operations for assigned restaurants to ensure adherence to KFC standards. Verify all units meet expectations in speed with service, cleanliness, food safety, and guest satisfaction. Conduct weekly store visits, perform performance evaluations, and provide coaching feedback, provide schedule weekly. Leadership Development Train and support RGMs in leadership skills, labor control, and effective scheduling. Identify future leaders and implement development plans for Shift Supervisors and Assistant Managers. Conduct 1:1 meetings with RGMs to review key metrics and individual performance. Financial Performance Analyze weekly sales, labor, and food cost reports to identify variances. Collaborate with RGMs to create action plans that drive profitability and reduce waste. Monitor inventory accuracy, ordering practices, and cash handling compliance. Guest Experience & Brand Compliance Ensure all restaurants are ROCC-ready at all times. Validate checklists, training logs, and brand certification completion. Follow up on inspection results and ensure corrective action is taken within deadlines. Accountability & Communication Confirm RGM schedules weekly and validate proper labor deployment. Escalate major issues or violations to the Director of Operations. Support company initiatives such as promotions, training rollouts, and safety campaigns. Ensure compliance with labor laws, HR policies, and brand certification standards. Reporting Submit weekly performance summaries for all assigned stores. Maintain and track corrective actions, training completions, and certification timelines.
