Job Summary We are seeking an energetic and motivated FOH (Front of House) Shift Lead to join our dynamic hospitality team. Weekends are a must - BOTH Sat and Sun. Various other early morning shifts with catering, as needed. In this pivotal role, you will oversee daily front-of-house operations, ensuring exceptional customer service and smooth restaurant flow. As a leader on the floor, you will supervise staff, manage guest experiences, and uphold high standards of food safety and cleanliness. Your enthusiasm and leadership will inspire the team to deliver memorable dining experiences in a fast-paced environment. This paid position offers an exciting opportunity to develop your management skills while contributing to a vibrant culinary atmosphere. Responsibilities Lead and supervise front-of-house team members during shifts, fostering a positive and productive work environment Ensure timely and accurate food preparation, service, and presentation in accordance with company standards Manage POS (Point of Sale) system, TOAST, for order processing Train new staff members on food handling, customer service protocols, safety procedures, and restaurant policies Handle guest inquiries, resolve complaints promptly, and ensure a high level of customer satisfaction Assist with kitchen management tasks when necessary, including food production oversight and ensuring compliance with food safety standards Skills Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques Demonstrated leadership skills with supervising experience in hospitality or restaurant management roles Proficiency in POS systems for efficient transaction processing Excellent customer service skills with the ability to handle transactions accurately and confidently Knowledge of inventory control practices, food safety regulations, and food handling procedures Strong team management abilities including training & development, interviewing potential staff, and shift management Familiarity with culinary techniques gained through casual dining or fine dining experience; banquet or catering experience is a plus Ability to thrive in a fast-paced setting while maintaining attention to detail and professionalism Leadership qualities that inspire teamwork, accountability, and continuous improvement in food service management Join us as a FOH Shift Lead to elevate guest experiences through energetic leadership and exceptional service. Bring your culinary passion, management expertise, and enthusiasm for hospitality to our vibrant team!

Pay:

$25.00 - $27.00 per hour Expected hours: 15.0 - 25.0 per week

Benefits:

Paid training

Work Location:

In person