Shift Lead / Team Lead Vitality Bowls, Cupertino Cupertino, CA Job Details Part-time $21 an hour 7 hours ago Benefits Employee discount Flexible schedule Qualifications Team supervision Cash register operations Delegation Full Job Description Overview We are seeking a reliable, proactive, and detail-oriented Shift Lead to direct daily café operations, uphold brand standards, and cultivate a positive, high-performing team culture. In this role, you will set the standard for speed, food quality, and hospitality while holding team members accountable across every shift.

Key Responsibilities Shift Leadership & Accountability:

Supervise floor operations; assign and follow up on opening, mid-shift, and closing duty checklists; enforce proper attendance, punctuality, and timely state-mandated break schedules.

Service & Guest Experience:

Provide warm, efficient hospitality; explain menu nutritional benefits to guests; manage order pacing; resolve guest issues swiftly and professionally on the spot.

Food Quality & Execution:

Ensure every order adheres strictly to standardized recipes, presentation guidelines, and safe food-handling practices; oversee ingredient prep, FIFO rotation, and waste reduction.

Cleanliness & Store Standards:

Maintain strict food safety and sanitation; monitor lobby and patio cleanliness on regular 15-minute cycles; enforce continuous back-of-house sanitization, dish management, and station turnover.

Inventory & Vendor Receiving:

Receive and inspect deliveries against invoices; verify item counts and condition; report discrepancies or damaged goods immediately for credit; communicate daily low-stock alerts.

Cash & POS Oversight:

Accurately ring up orders, manage cash drawers, balance change counts at close, and maintain secure register controls.

Team Communication & Coaching:

Mentor team members on prep techniques and service pace; provide candid shift notes to ownership on staff dependability, performance, and store efficiency ideas. Qualifications Demonstrated leadership experience in quick-service restaurant (QSR), food service, or fast-casual hospitality. Active California Food Handler or Food Safety Manager certification (or willingness to obtain upon hire). Comfort operating POS systems, handling cash/card transactions, and reviewing checklist software. Strong communication skills with an assertive, respectful approach to delegating tasks. This role is ideal for motivated individuals eager to lead a hospitality team while honing their management expertise in a vibrant setting. We value energetic leaders who thrive on teamwork, uphold high standards of food safety and quality, and are passionate about delivering memorable guest experiences. Join us today to grow your career in the thriving food industry!

Pay:

$21.00 per hour Expected hours: 16.0 - 35.0 per week

Benefits:

Employee discount Flexible schedule Application Question(s): Are you available to work closing / night shifts regularly? (Required) What days and hours are you available to work each week? (Required)

Work Location:

In person