A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Full-Time, Hourly (Non-Exempt) + Tips The Opportunity El Moro is bringing its iconic, 90-year-old Mexican legacy to the US, and we are looking for a Team Lead to be the pace-setter of our restaurant. Let's be clear: this is not just a standard shift supervisor role. This is a management-in-training position. We are actively looking for our next generation of Assistant General Managers (AGMs). While our current GMs and AGMs focus on the macro-business, you will be in the trenches—running the floor, deploying the team, and ensuring every single guest experiences our Siempre Positivos hospitality. If you are hungry to learn how a high-volume restaurant actually runs and want a clear path to career growth, this is your home. What You Will Do (The Mission) 1. Run the Floor (The Pace-Setter) You are the heartbeat of the shift. You will deploy the team, manage break schedules, execute flawless opening/closing checklists, and step in to handle guest concerns with empathy. When the line is out the door, you keep the team calm, focused, and smiling. 2. Master an "Area of Ownership" (The Future AGM) To prepare you for the next level, you won't just run shifts—you will learn the administrative side of the business. You will be assigned ONE of the following specialty tracks to own and master:
Training & Hospitality Lead:
Own the Day 1-5 onboarding experience, coach the team on the "Passionate Upsell," and help manage our online guest reviews.
Inventory & Supply Lead:
Become the guardian of the stockroom. Run weekly counts, manage FIFO rotation, and keep the prep line perfectly stocked.
Scheduling & Admin Lead:
Learn the art of labor management. Support the GM in drafting the weekly schedule, managing shift-swaps, and preventing meal-break violations. 3. Protect the Standard You are the first line of defense. You ensure the dining room is spotless, uniforms are sharp, and every churro leaving the kitchen meets our strict Siempre Intachable (Always Impeccable) standard of safety and quality.
Who You Are The Pace-Setter:
You work with urgency and purpose. When the team sees you moving fast and with a great attitude, they naturally follow your lead.
The Peer-to-Peer Leader:
You know how to transition from being a "peer" to being a "leader," holding your teammates accountable firmly but respectfully.
Always Advancing:
You crave responsibility. You don't just want to tell people what to do; you want to learn the why behind the business. What You Bring to the
Table Experience:
1-2+ years in a high-volume café, restaurant, or hospitality environment.
Leadership:
At least 6 months of experience training others, acting as a key-holder, or running shifts.
Language:
Bilingual (English/Spanish) is highly preferred to communicate effectively with our entire team and guest base.
Certifications:
Valid California Food Handler Card (ServSafe Manager Certification is a huge plus!).
Physical Stamina:
Ability to stand, walk, and move quickly for an 8-hour shift, and frequently lift up to 50 lbs.
Flexibility:
Availability to work a mix of opening, mid, and closing shifts, including weekends and holidays. Why El Moro? We believe in Siempre Avanzando (Always Advancing). We are deeply committed to your growth, offering hands-on training to build your leadership and administrative skills so you are fully prepared to step up as our company expands. Ready to lead the shift and build your career? Apply today and let's grow together. About El Moro USA Welcome to El Moro. Founded in 1935 in the heart of Mexico City, El Moro is an institution. For nearly 90 years, we have been crafting the world's finest artisanal churros and authentic hot chocolate, creating a space where families and friends gather to share unforgettable moments. Now, we are bringing that same magic, warmth, and tradition to the United States. We are more than just a churrería, we are a team, and we are creators of tradition. As we expand across California, we are looking for passionate, gritty, and hospitable individuals to help us build our legacy. Our culture is driven by our core values: We are Siempre Positivos (Always Positive) and Siempre Intachable (Always Impeccable). We believe in working hard, taking pride in our artisanal roots, and delivering a high-energy experience without ever compromising quality. There is a seat at our table for everyone. Join us, and help write the next chapter of a 90-year-old story.
