Foh Shift Lead at #1 Main Street Purple Onion•3.6 Los Gatos, CA Job Details $17•$27 an hour 9 hours ago Qualifications Food handling Customer communication Staff supervision Client inquiry handling In-person customer service Cash register operations Team management Customer engagement Food service experience Payment processing in food service Customer issue escalation Drink service Managing food service teams Food Handler Certification Full Job Description Purple Onion in Los Gatos, CA is looking for a FOH shift lead to join our team! We have two locations•26 E Main Street and 14107 Suite R Winchester Boulevard. This position requires above-average proficiency in Cashier and Barista responsibilities and a Food Handlers Certificate and RBS Certificate. Our ideal candidate is self-driven, hard-working and enjoys being part of a team. Functions essential to the performance of this job: Responsibilities Maintain a positive, customer service focused attitude at all times. Maintain and take proper care of POS assets. Monitor FOH staff job performance levels and provide constructive guidance to improve operational efficiency and productivity. Qualifications Ability to deal positively with all customer complaints and issues and effectively communicate all issues to management. Ability to supervise all FOH staff to maintain operational and cleanliness standards and inform management of inventory, staffing, and scheduling issues. Ability to understand and carry out detailed written and /or verbal instructions independently. Ability to lift up to 35lb. objects. Availability to work weekdays, weekends, holidays and opening/closing shifts. Employees holding this position will be required to perform any other job-related duties as requested by Management and pays $17 to $19 an hour, plus tips. We are looking forward to receiving your application. Thank you.