Shift Leader/Team lead Teaspoon Milpitas, CA Job Details Part-time $19 - $21 an hour 21 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Teamwork In-person customer service Shift management Team development Customer engagement Guest services Food service management

Full Job Description Job Title:

Shift Supervisor Are you as passionate about Tea and Boba as we are? At Teaspoon, we pride ourselves on using nothing but the freshest ingredients. We brew each cup to our customer's specific tastes, always made with love. Join a family that cares about the team as much as our guests. Let's change the world together one Teaspoon at a time.

Company Culture:

We are all about customer experience. We train our team to provide "Personable Caring" customer service experience Promote open communication among our team We try to have a fun time while working Our team loves milk tea! What You'll Do Lead the team during your shift and keep operations running smoothly. Deliver an exceptional customer experience. Coach and support baristas on drink quality, speed, and service. Open and close the store following company standards. Ensure food safety, cleanliness, and operational compliance. Handle cash, deposits, and daily store procedures accurately. Support inventory management, waste control, and product quality. Help drive sales goals and execute promotions. Resolve customer concerns professionally and efficiently. Create a positive, fun, and team-focused work environment. What We're Looking For 18+ years old. 1+ year of customer service experience. Prior leadership, shift lead, or supervisory experience preferred. Strong communication and teamwork skills. Friendly, reliable, and able to work in a fast-paced environment. Available to work mornings, evenings, weekends, and holidays as needed.

Benefits:

Employee discount Flexible schedule Growth opportunities

Experience:

Barista experience: 1 year (Preferred) Customer service: 1 year (Required)

Work Location:

In person

Pay:

$19.00 - $21.00 per hour

Benefits:

Employee discount Paid training

Work Location:

In person