Job Summary We are seeking an energetic and detail-oriented Concessions Manager to lead our food service operations at our dynamic venue. In this pivotal role, you will oversee all aspects of concessions, ensuring exceptional customer experiences while maintaining operational excellence. Your leadership will drive team performance, uphold food safety standards, and optimize profitability through strategic management of inventory, staffing, and service quality. This position offers an exciting opportunity to manage a fast-paced food environment where hospitality, culinary skills, and managerial expertise come together to create memorable guest experiences. Responsibilities Lead and supervise concessions staff, including hiring, training, scheduling, and performance management to ensure high standards of service and food quality. Oversee daily food preparation and cooking processes, ensuring adherence to recipes, portion control, and presentation standards. Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and sales reconciliation. Control inventory levels through effective stock management, ordering supplies timely, and minimizing waste to maximize profitability. Ensure compliance with food safety regulations and sanitation standards across all concession areas. Monitor operational metrics including sales performance, profit and loss analysis, and customer feedback to identify opportunities for improvement. Coordinate with kitchen staff on food production schedules, catering events, and special menu offerings while maintaining a focus on quality and efficiency. Implement staff training programs on food handling, customer service excellence, safety procedures, and operational protocols. Oversee shift management by assigning tasks efficiently to meet customer demand during peak hours while maintaining a positive team environment. Handle customer inquiries or complaints promptly to ensure satisfaction and foster repeat business. Skills Proven experience in quick service or fast food restaurant management with a strong background in food preparation and cooking. Extensive knowledge of POS systems such as Aloha POS and Micros POS for sales transactions and reporting. Demonstrated ability in inventory control, budgeting, and profit & loss analysis within a hospitality or food service setting. Strong leadership skills with experience managing teams in casual dining or catering environments; capable of training staff effectively. Excellent communication skills for supervising staff, conducting interviews, and managing managerial responsibilities confidently. Deep understanding of food safety practices, sanitation standards, and regulatory compliance in the food industry. Ability to handle cash accurately with experience in cash handling procedures across high-volume operations. Skilled in managing hospitality teams with a focus on customer service excellence and operational efficiency. Experience supervising kitchen operations including food production, catering services, banquets or bar service is highly desirable. Basic math skills for inventory calculations, sales reconciliation, and budgeting purposes. Join us as a Concessions Manager if you're passionate about delivering outstanding hospitality experiences while leading a vibrant team in a fast-paced environment!

Pay:

From $28.00 per hour

Benefits:

Flexible schedule

Work Location:

On the road