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JM
Jersey Mike's Subs
Shift Leader/Crew Member with QSR Experience
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on California data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$48,057 / year median in California
+18% projected growth
Job Description
We are looking for people who can offer A #SubAbove experience. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you. Currently hiring Crew Members and Shift Leaders with QSR experience to oversee brand operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of our Brand Manifesto and strive for the perfect sub while ensuring shift runs smooth and efficient. Training program 6-12 weeks. Growth opportunity with new store(s) opening in Central Coast are through 2028. Responsibilities Provide direction and feedback to workers during shifts Schedule employee shifts and assign duties Manage time-off requests and handle last-minute absences Train and coach new employees with JM Brand standards. Inspect equipment and communicate the need for repairs or replacements to management Check cash drawers and prepare bank deposits Ensure health and safety standards are followed Address customer and employee complaints Adhere to Health Dept and SteriTech guidelines at all times. Foster and maintain a positive work environment Skills Proven experience as a Shift Leader or relevant managerial role Knowledge of the industry and relevant health and safety regulations Commitment to excellent service Working well within a team Leadership skills and ability to make decisions fast Strong problem-solving aptitude Ability to stand for long periods High school diploma is preferred