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Marco's Pizza

Shift Lead

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Job Description

Job Overview We are only seeking a candidate with proven fast casual or pizza restaurant experience. The right hire must be energetic and highly motivated to join our dynamic team in a fast-paced, quick service restaurant environment. As a Shift Lead, you will be the driving force behind daily operations, ensuring exceptional customer service, maintaining food quality standards, and supervising team members to deliver a five star guest experience. Responsibilities Able to understand and maintain labor and food cost perimeters. Supervise daily restaurant operations, ensuring smooth workflow and high-quality service during your shift Lead and motivate team members, providing coaching, training, and development to foster a positive work environment Oversee food preparation and cooking processes to meet safety standards and quality expectations Manage POS (Point of Sale) system for accurate order processing and cash handling Control inventory levels, monitor stock rotation, and assist with food management to minimize waste Ensure compliance with food safety regulations, sanitation standards, and health codes Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction at all times Qualifications Proven experience in food preparation, cooking, or kitchen management within a quick service or fast food restaurant setting Strong background in restaurant management, including shift management, staff supervision, and training & development Familiarity with POS systems for efficient transaction processing Demonstrated ability in inventory control, food handling, and food safety practices Excellent leadership skills with previous supervising or assistant manager experience in food industry roles Knowledge of cash handling procedures and budgeting principles Experience working in casual dining or fine dining environments is a plus Exceptional customer service skills with a passion for hospitality management and team leadership Join us if you're ready to lead with energy and enthusiasm! We value proactive individuals who thrive on creating memorable guest experiences while managing operations efficiently.
Pay:
$16.00 - $20.00 per hour Expected hours: 12.0 - 20.0 per week
Benefits:
Employee discount Flexible schedule
Experience:
Fast casual and restaurant: 2 years (Required)
License/Certification:
Food Handler Certification and food safety (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements