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Maione's Pizza Kitchen
Head Pizzeria Counter Person & Shift Leader
Career Insights for Restaurant / Food Service Supervisor
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Based on Connecticut data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$41,718 / year median in Connecticut
+12% projected growth
Job Description
Job Summary We are seeking an energetic and dedicated Head Pizzeria Counter Person & Shift Leader to join our vibrant team! In this dynamic role, you will be the face of our pizzeria, providing exceptional customer service while managing daily operations at the counter. You will lead by example, ensuring food quality, cleanliness, and efficiency during your shift. Your leadership will help create a welcoming atmosphere for guests and support the team in delivering memorable dining experiences. This paid position offers an exciting opportunity to develop your culinary and leadership skills within a fast-paced food service environment. Responsibilities Greet customers warmly, take their orders accurately, and process transactions efficiently using POS systems such as Aloha POS or Micros POS. Prepare and assemble food items according to established recipes and safety standards, ensuring high-quality presentation and taste. Manage cash register operations, process retail sales transactions, and handle cash handling with precision. Upsell menu items to enhance sales and maximize revenue while maintaining excellent customer service. Maintain a clean and organized workspace, including food prep areas, counters, and dining spaces, adhering to sanitation and food safety protocols. Operate kitchen equipment safely and efficiently, including ovens, slicers, and other food preparation tools. Lead shift activities by supervising team members, delegating tasks, managing time effectively, and ensuring smooth operations throughout the shift. Requirements Previous experience in quick service or fast food restaurant environments is highly preferred. Strong knowledge of food preparation techniques, food safety management, and sanitation standards. Experience with POS systems such as Aloha POS or Micros POS is a plus. Excellent customer service skills with a friendly and positive attitude. Ability to manage multiple tasks efficiently with good time management skills. Basic math skills for handling cash transactions and retail math calculations. Proven leadership abilities with experience in supervising team members during shifts. Food handling certification or willingness to obtain necessary food safety training prior to employment is required. Retail sales experience or grocery store experience is advantageous but not mandatory. Join us as a Head Pizzeria Counter Person & Shift Leader to be part of a lively team committed to delivering delicious pizza and outstanding service! Bring your enthusiasm for food industry excellence, sharpen your leadership skills, and help create memorable experiences for every guest who walks through our doors!