Job Description Help for Job Description. Opens a new window. Job Description Job Description Position Summary The Shift Leader oversees daily operations in the absence of the General and Assistant General Manager, ensuring smooth and efficient shifts. Key Responsibilities Demonstrate strong menu and product knowledge. Lead and manage a team of 2-5 crew members during shifts. Act as a key holder and perform opening and closing tasks, ensuring accuracy and efficiency Thrive in a fast-paced environment while providing effective communication with guests and team members. Participate in training programs and continuously develop skills. Maintain reliability and adherence to scheduling requirements. Qualifications Minimum 1 year of restaurant experience, preferably as a shift lead Ability to work 2 morning (opening) and 2 night (closing) shifts Proven ability to efficiently multi-task and lead teams in a fast-paced environment Excellent communication and organizational abilities Must be 18 years of age or older Early Pay Benefit We offer an early pay benefit that allows employees to withdraw their pay-day funds early, on any day!