Germain's is looking for a dependable, proactive, and guest-focused FOH Shift Lead to help oversee front-of-house operations and support our team during service. The FOH Shift Lead works alongside the team while helping ensure excellent customer service, smooth shift execution, cleanliness, organization, and strong communication. This position is ideal for someone who leads by example, stays calm under pressure, takes ownership, and knows how to keep the team focused in a fast-paced restaurant environment.

Responsibilities include:

• Lead and support FOH team members during assigned shifts
• Provide excellent hospitality and ensure guests are taken care of
• Assign side work and ensure opening and closing duties are completed
• Handle guest concerns professionally
• Maintain cleanliness and organization throughout the restaurant
• Support register, expo, running food, and other FOH positions as needed
• Ensure employees follow company policies and service standards
• Help train and coach new team members
• Communicate employee, guest, or operational concerns to management
• Keep the team productive and organized during busy periods
• Lead by example and help create a positive team environment We are looking for someone who is reliable, hardworking, organized, proactive, team-oriented, and comfortable taking the lead.

Strong weekend availability is important due to our busiest service periods. Previous restaurant or leadership experience is preferred, but we are willing to develop someone who demonstrates strong leadership potential, hospitality, and a willingness to learn.

Pay:

$14.00 - $20.00 per hour Expected hours: 21.0 - 28.0 per week

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person