Job Overview Upscale dining We are seeking an energetic and motivated Restaurant Shift Supervisor to lead our team during daily upscale dining operations, ensuring exceptional customer service and smooth restaurant functioning. In this dynamic role, you will oversee staff, manage food quality, handle customer interactions, and maintain operational standards. Your leadership will inspire a positive work environment while upholding safety, cleanliness, and efficiency. This position offers an exciting opportunity to develop managerial skills within a fast-paced hospitality setting, contributing directly to the success of our restaurant. Duties Supervise daily restaurant operations during assigned shifts, ensuring all team members deliver outstanding service and adhere to company standards. Lead staff training and development, including onboarding new team members and providing ongoing coaching on food preparation, POS systems (such as Aloha POS and Micros POS), and food safety protocols. Manage food production processes, including cooking, food handling, and maintaining quality control to meet health regulations and customer expectations. Oversee inventory control, monitor stock levels, assist with ordering supplies, and ensure proper food storage practices. Handle cash management duties such as cash handling, balancing registers, and reconciling sales using POS systems. Ensure compliance with food safety standards and sanitation procedures across the kitchen and dining areas. Support kitchen management by supervising food preparation, supervising team members' performance, and assisting with food production when necessary. Assist in managing restaurant budgets, analyzing profit and loss reports, and implementing cost-control measures to maximize profitability. Maintain excellent customer service by addressing guest concerns promptly and professionally while fostering a welcoming atmosphere. Coordinate shift activities efficiently by delegating tasks, managing time effectively, and ensuring all operational goals are met. Experience Proven experience in a upscale dining environments with a strong background in food preparation and service management. Demonstrated supervisory experience within upscale dining settings. Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing and reporting. Experience in inventory control, food safety management, and managing kitchen operations. Strong leadership skills with the ability to train staff effectively and manage teams confidently. Knowledge of food industry standards including banquet service, bar operations, coffee service and similar culinary experiences is preferred. Previous experience in managing hospitality teams with a focus on upsale customer service excellence is highly valued. Join us as a Restaurant Shift Supervisor to lead with energy! Bring your passion for hospitality to life by inspiring your team every day while delivering memorable experiences for our guests. We're committed to supporting your growth through comprehensive training & development programs—empowering you to excel in a vibrant culinary environment!

Pay:

$18.00 - $22.00 per hour Expected hours: 35.0 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training

Work Location:

In person