F&B Supervisor
- DoubleTree Rocky Point DoubleTree by Hilton Rocky Point Waterfront
- 3.
6 Tampa, FL Job Details Full-time Up to $20 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Referral program Qualifications Kitchen health and safety standards Customer communication Confidential information handling Hotel policy compliance Food service health code compliance Safety regulations In-person customer service Labor cost analysis Shift management English Improving operational efficiency High school diploma or GED Attention to detail Hotel staff training Hotel and accommodations guest complaints handling Restaurant cost management Full Job Description Doubletree by Hilton Tampa Rocky Point Waterfront is seeking a Food and Beverage Supervisor to join our team! Job Summary The Supervisor is responsible for overseeing the service in the Food & Beverage Department & Banquets. He/she is also responsible for assisting the managers with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs. Start pay is $19-20 an hour, dependent on experience. Education & Experience High School diploma or equivalent and/or experience in a related field preferred. At least 1 year of progressive experience in a hotel or a related field required. Previous supervisory responsibility preferred. Physical Requirements Flexible and long hours sometimes required. Medium work
- Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with the Doubletree/WHG Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Doubletree/WHG Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Fundamental Requirements Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees. Ensure work areas are properly stocked and prepare requisitions as needed. Ensure work areas are neat and clean. Check that trays and tables are set to standards. Ensure quality control of all menus with regards to cleanliness and appearance. Assist in the outlets when necessary. Ensure that tables are cleared promptly. Ensure proper settlement of checks. Ensure orders are delivered on time. Ensure food quality. Ensure communication with oncoming shift. Handling guest complaints or special requests, communicate to management when necessary. Be capable of training and performing all duties required of all food and beverage outlet employees. Hold pre-meal meetings daily to monitor service and promote up selling. Check staffing levels and adjust according to business demand. Ensure property is free of trays and trash. Control payroll cost in food and beverage outlets. Ensure overall guest satisfaction. Benefits Go Hilton Team Member travel perks on first day! Full time associates are eligible for benefits after 60 days of employment.
Benefits include:
Health, Dental & Vision Insurance 401K PTO Team Member Recognition Programs Direct Deposit Travel Perks Supplemental Insurance Referral Program Restaurant type: Bar Casual dining restaurant
Shift:
Day shift Evening shift Morning shift Weekly day range: Weekend availability
Work Location:
In person
Responsibilities:
- Oversee daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
- Develop and implement strategies to improve restaurant performance and profitability.
- Train and supervise staff members, ensuring they adhere to company policies and procedures.
- Monitor inventory levels and order supplies as needed.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Collaborate with the kitchen staff to ensure efficient food production and timely delivery of orders.
- Coordinate catering and banquet events, including menu planning, setup, and execution.
- Maintain a clean and organized restaurant environment, following health and safety regulations.
Qualifications:
- Previous experience in a restaurant management role is preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Knowledge of food production processes and industry trends.
- Familiarity with bartending techniques is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and strong problem-solving abilities.
We offer competitive compensation based on experience, as well as opportunities for career growth within our hotel group. If you are passionate about the hospitality industry and have the skills required for this position, we encourage you to apply.
Job Type:
Full-time Salary:
$19.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Experience level: 1 year Restaurant type: Bar Casual dining restaurant Ability to commute/relocate: Tampa, FL 33607: Reliably commute or planning to relocate before starting work (Required)
Language:
English (Required)
Work Location:
In person
Job Type:
Full-time Pay:
Up to $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person