Job Summary We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily restaurant operations, ensure exceptional customer service, and lead our hospitality team with enthusiasm and professionalism. In this role, you will manage shift activities, supervise staff, uphold food safety standards, and maintain a lively, efficient environment that delights our guests. Your leadership will be vital in driving team performance, managing food quality, and ensuring smooth restaurant flow during your shift. This paid position offers an exciting opportunity to develop managerial skills within a dynamic food service setting. Duties Lead and coordinate restaurant operations during assigned shifts, ensuring high standards of service and food quality. Supervise team members, including training new staff, providing ongoing coaching, and fostering a positive team environment. Oversee food preparation and presentation to meet quality standards while adhering to food safety regulations. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy. Control inventory levels by monitoring stock, conducting regular audits, and assisting with food management and ordering processes. Ensure compliance with health and safety standards related to food handling, sanitation, and workplace safety. Handle customer inquiries or complaints promptly to guarantee a positive dining experience. Assist with scheduling staff shifts, managing labor costs, and analyzing profit and loss reports for operational efficiency. Support kitchen management by supervising food production, catering events, or banquet services as needed. Promote teamwork through effective communication, staff training & development initiatives, and leadership by example. Experience Proven experience in quick service or fast-food restaurant environments with a strong background in food preparation and customer service. Demonstrated supervisory or team management experience within the food industry or hospitality sector. Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable. Experience in managing inventory control, budgeting, or profit & loss analysis is preferred. Prior roles involving food safety management, kitchen management, or culinary experience are advantageous. Strong communication skills for managerial tasks like interviewing staff or conducting team training sessions. Background in casual dining or fine dining settings with exposure to managing hospitality teams is a plus. Ability to handle cash transactions accurately along with basic math skills for daily reporting tasks. Knowledge of food handling procedures, health regulations, and safety standards essential for maintaining compliance. Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your passion for hospitality, your knack for team building, and your dedication to delivering memorable guest experiences every day!
Pay:
$12.00 - $15.00 per hour Expected hours: 35.0 - 45.0 per week
Benefits:
Employee discount Flexible schedule Paid training
Experience:
Restaurant management: 2 years (Required) Quick service & fast food restaurant: 3 years (Required)