Requisition ID:

938290 Store #: 005605 LensCrafters

Position:

Full-TimeTotal Rewards:

Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

\nGENERAL

FUNCTION

\nThe Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

MAJOR DUTIES AND RESPONSIBILITIES

\nWhile working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service\nProactive & solution driven, accurate execution & product knowledge\nAssists customers with selections, provides recommendations, assists sales associates\nServes as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses\nWorks with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology\nEnsures finished eyewear meets optical standards & customer requirements\nCreates a safe working environment for all, demonstrates safe work practices\nResponsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

BASIC QUALIFICATIONS HS

diploma/GED\nStrong optical & retail experience\nKnowledge of current optical theory & merchandise\nStrong communicator & listener\nStrong inter-personal skills\nStrong basic math skills\nSales skills\nProblem solving ability\nFamiliarity with cash register, computers & calculators\nLeadership & training experience\nEdging & mounting experience\nBasic optics knowledge & optical measurement experience

PREFERRED QUALIFICATIONS

State licensure (if applicable) &/or ABO Certification in non-licensed states\nLensCrafters Final Eyewear Inspector Certification\nLensCrafters Quality, Fitting & Adjusting Program\nOptical machinery/instruments experience\nCustomer service experience\nAccuFit Digital Measurement System certification\nKnowledge of current store merchandise & lens options This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. 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