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OF
Old Fountain Tavern
Key Manager
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Georgia data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$34,709 / year median in Georgia
+14% projected growth
Job Description
Duties:
- Assist the General Manager in overseeing daily restaurant operations
- Manage and supervise restaurant staff, including training and service coverage
- Ensure excellent customer service by providing assistance and resolving customer complaints or issues
- Monitor inventory levels and communicate with the General Manager to ensure adequate stock levels
- Assist in expediting food and maintaining company standards for quality
- Handle administrative tasks such as cash handling, opening and closing procedures, and preparing reports
- Implement company policies and procedures to maintain a safe and clean restaurant environment
- Provide support in hiring, training, and evaluating restaurant staff
Requirements:
- Proven experience in a restaurant management or customer service role
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent time management skills to meet deadlines and manage restaurant operations efficiently
- Proficient in basic math calculations for cash handling and inventory management
- Strong communication skills with the ability to interact with customers, staff, and management effectively
- Knowledge of phone etiquette for handling customer inquiries or complaints