Shift Leader Premier Bowl & Bistro Pooler, GA Job Details Part-time | Full-time $13 - $15 an hour 3 hours ago Qualifications Customer communication Teamwork Team member evaluation Employee relationship building Shift management Performance feedback (performance evaluation method) Disciplinary action management Team development Sales conversion rate (success metric) Leadership Team motivation (leadership skill) Team building Full Job Description Overview We are seeking a motivated and dedicated Shift Leader to oversee daily operations and support our team. The Shift Leader plays a vital role in maintaining a positive work environment, ensuring staff adherence to tasks and procedures, and delivering excellent customer service. This position requires strong leadership skills, effective communication, and the ability to motivate employees to achieve their best. Responsibilities Motivate employees to perform their duties efficiently and maintain high morale throughout the shift. Foster a positive and inclusive work environment that encourages teamwork and productivity. Ensure staff follows established tasks, procedures, and safety guidelines consistently. Assist customers with questions, concerns, and complaints in a professional and courteous manner. Observe employee performance during shifts and provide constructive feedback to support growth and improvement. Communicate important updates, policies, and information from the management team to staff members promptly. Support the management team in daily operations and help ensure smooth shift transitions. Requirements Proven leadership or supervisory experience in a fast-paced environment preferred. Excellent communication and interpersonal skills. Ability to motivate and inspire team members. Strong problem-solving skills with a customer-focused attitude. Ability to observe performance, provide feedback, and implement corrective actions when necessary. Flexibility to work various shifts as needed. Commitment to maintaining a positive work environment and upholding company standards.