Job Overview Join our vibrant team as an Ice Cream Scooper and Team Lead, where your enthusiasm and leadership will create memorable experiences for our guests! In this energetic role, you'll serve delicious ice cream with a smile, manage customer orders efficiently, and lead by example to ensure smooth daily operations. Your positive attitude and attention to detail will help foster a fun, clean, and welcoming environment for both customers and team members. This paid position offers an exciting opportunity to develop your food service skills while leading a dynamic team in a fast-paced setting. Duties Prepare and serve a variety of ice cream flavors and toppings with precision and flair. Upsell additional products like cones, sundaes, or specialty items to enhance the customer experience. Maintain a clean workspace by sanitizing equipment, cleaning counters, and adhering to food safety standards. Lead team members during shifts by delegating tasks, providing guidance, and ensuring excellent customer service. Operate kitchen equipment safely and efficiently, including ice cream scoops, blenders, and refrigeration units. Handle cash register operations accurately while processing retail sales transactions and cash handling duties. Ensure food handling safety protocols are followed at all times to maintain high standards of sanitation and food safety management. Assist with training new team members on food preparation, POS operation, and customer service expectations. Support the overall cleanliness of the store through bussing tables, sanitation practices, and maintaining an organized work environment. Qualifications Excellent Customer Service skills with the ability to engage and interact with customers. Strong knowledge of food preparation techniques and food safety standards. Excellent time management skills with the ability to multitask in a fast-paced environment. Demonstrated sales skills with a focus on upselling and customer engagement. Ability to perform basic math calculations accurately for cash handling and register operations. Exceptional customer service skills with a friendly, energetic attitude. Flexibility to work evenings, weekends, or holidays as needed in a lively retail setting. We're dedicated to supporting your growth with comprehensive training opportunities and a positive work environment that values teamwork, initiative, and enthusiasm.

Pay:

$15.00 - $21.00 per hour

Benefits:

Employee discount Flexible schedule Food provided Paid training

Work Location:

In person