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Shift Leader - Jersey Mikes
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Indiana data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$35,093 / year median in Indiana
+10% projected growth
Job Description
Urgently Hiring Shift Leaders - Jersey Mike's!
JOIN OUR TEAM
@ Auburn, IN Magic Concepts is a proud franchisee of Jersey Mike's Subs, a brand known for its fresh ingredients, authentic taste, and commitment to quality. Our team at Magic Concepts is dedicated to bringing the delicious experience of Jersey Mike's to our local communities, ensuring that each sub we serve is made with the same care and dedication that has made Jersey Mike's a beloved name in the sandwich world. We are seeking a dynamic and experienced Restaurant Shift Leader to lead our team in delivering exceptional service and high-quality meals to our valued customers. The Shift Leader will oversee all restaurant operations, ensuring efficiency, profitability, and an outstanding guest experience.
Key Responsibilities:
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Operational Management:
Oversee day-to-day operations, including food preparation, customer service, and cleanliness standards.
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Staff Leadership:
Train and supervise staff, fostering a positive and productive work environment. Implement staff schedules and manage performance.
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Customer Service:
Ensure all customers receive exceptional service. Address and resolve any customer complaints or concerns promptly and professionally.
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Financial Management:
Monitor sales and expenses, and prepare financial reports as required.
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Inventory Control:
Maintain appropriate stock levels, order supplies, and manage inventory to reduce waste and ensure freshness.
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Compliance:
Ensure all operations comply with health and safety regulations, company policies, and franchise standards.
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Marketing and Community Engagement:
Implement local marketing initiatives and participate in community events to increase brand awareness and drive sales. Qualifications
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Experience:
Minimum of 3-5 years of restaurant management experience, preferably in a fast-casual or quick-service environment.
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Leadership Skills:
Proven ability to lead, motivate, and develop a team.
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Customer Focus:
Strong commitment to providing excellent customer service.
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Financial Acumen:
Experience in budget management, financial reporting, and cost control.
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Organizational Skills:
Ability to multitask and prioritize effectively in a fast-paced environment.
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Communication:
Excellent verbal and written communication skills.
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Problem-Solving:
Strong problem-solving and decision-making abilities.
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Flexibility:
Willingness to work a flexible schedule, including nights, weekends, and holidays
Job Types:
Full-time, Part-time Shift:
10 hour shift
Work Location:
In person
Pay:
$14.00 - $15.50 per hour
Benefits:
Employee discount Flexible schedule Paid training
Work Location:
In person