Job Overview We are seeking an experienced and dynamic Shift Supervisor to oversee daily operations within our fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation, and a solid background in restaurant management. This role is vital in ensuring exceptional customer service, maintaining food safety standards, and managing staff effectively during their assigned shift. The Shift Supervisor will play a key role in supporting the team, supervising food and beverage operations, and ensuring smooth workflow throughout the shift. Duties Supervise and coordinate the activities of restaurant staff during assigned shifts to ensure efficient service delivery. Oversee food preparation, ensuring quality standards are met and maintained consistently. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy. Monitor inventory levels, assist with inventory control, and coordinate with suppliers as needed to ensure stock availability. Train new staff members on food safety protocols, customer service standards, and operational procedures. Enforce health and safety regulations to maintain a safe working environment for all employees. Handle customer inquiries or complaints professionally to uphold high levels of customer satisfaction. Assist in kitchen management tasks including food production, catering coordination, and kitchen workflow optimization. Support staff scheduling, shift management, and interviewing potential team members. Ensure compliance with food safety standards and sanitation procedures across all areas of operation. Collaborate with management on budgeting, food cost control, and overall restaurant performance. Requirements Proven experience in restaurant management or supervisory roles within the food industry; casual dining or fine dining experience preferred. Strong knowledge of food preparation techniques, kitchen operations, and food safety regulations. Experience with POS systems such as Aloha POS and Micros POS; cash handling expertise required. Demonstrated leadership skills with previous supervising or team management experience. Ability to manage multiple priorities efficiently in a fast-paced environment during shift management. Excellent customer service skills with a focus on hospitality excellence. Strong communication skills for staff training, staff interviewing, and customer interactions. Knowledge of inventory control practices and food management principles. Culinary experience or kitchen management background is highly desirable. Ability to work flexible hours including evenings, weekends, or holidays as needed for shift coverage. This position offers an exciting opportunity for individuals passionate about hospitality management and dedicated to delivering exceptional dining experiences while leading a motivated team of professionals.

Pay:

$17.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person