Restaurant Supervisor West On Centre - 5.0 West Roxbury, MA Job Details Full-time $24 - $29 an hour 9 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Food and beverage product quality management Food quality maintenance Kitchen health and safety standards Food service closing procedures Employee onboarding Customer communication Table cleanliness maintenance Food service customer order management Maintaining an organized workspace Operations management Food service health code compliance Café experience Team supervision Food service opening procedures Store closing procedures Coaching Staff scheduling In-person customer service Store opening procedures Answering guest questions Team scheduling Mid-level Food service inventory management Supervising experience Cash register operations Food safety sanitizing procedures Task prioritization Hospitality industry experience Decision making Team training Full Job Description Job Description West On Centre is seeking a dependable and organized Restaurant Supervisor to support daily restaurant operations and help maintain excellent guest service. This role involves coordinating staff activities, monitoring service quality, assisting with employee training, and ensuring that dining and service areas remain clean and organized. The ideal candidate has strong communication and leadership skills and can work effectively in a busy restaurant environment. Key Responsibilities Support daily restaurant operations and guest-service activities. Coordinate staff assignments and workflow throughout each shift. Guide and support servers, hosts, kitchen staff, and other team members. Monitor food quality, order accuracy, cleanliness, and service standards. Assist with employee onboarding, training, and coaching. Respond to guest questions, requests, and routine service concerns professionally. Help maintain efficient guest flow and timely order service. Monitor food, beverage, and restaurant supply levels. Assist with organizing and restocking supplies as needed. Support POS operations and routine cash-handling procedures. Maintain clean, organized, and properly stocked dining and service areas. Assist with opening, closing, and daily operational checklists. Communicate staffing and operational needs to restaurant management. Follow food-safety, sanitation, workplace safety, and company procedures. Qualifications Previous restaurant, café, hospitality, or food-service experience. Previous supervisory, shift-lead, or team-lead experience is preferred. Strong leadership, communication, and customer-service skills. Reliable, organized, and comfortable taking responsibility. Ability to prioritize tasks in a fast-paced restaurant environment. Good problem-solving and decision-making skills. Familiarity with POS systems and restaurant procedures is helpful. Ability to support and motivate team members. Strong attention to cleanliness, food quality, and guest satisfaction. Professional and respectful approach to guests and coworkers. Benefits On-the-job training and management support. Opportunities to develop leadership and restaurant operations skills. Flexible scheduling may be available. Employee meal discounts or restaurant perks may be available. Supportive and team-oriented work environment. Additional benefits may vary by position and employment status. About the Company West On Centre provides a restaurant dining environment focused on food, hospitality, and attentive guest service. The restaurant team works together to maintain efficient daily operations, consistent service standards, and a welcoming experience for customers.

Pay:

$24.00 - $29.00 per hour Expected hours: 36.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person