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Kraft Group LLC

Food and Beverage Supervisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Restaurant / Food Service Supervisor

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Based on Massachusetts data

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$41,782 / year median in Massachusetts

+14% projected growth

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Job Description

Food and Beverage Supervisor Kraft Group LLC $15.00 - $25.00 Hourly United States, Massachusetts, Foxborough Sep 01, 2026 Description SUMMARY The Concessions Supervisor oversees exceptional customer service at Gillette Stadium's food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed.

DUTIES AND RESPONSIBILITIES

Verify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives.

Oversee the safe and responsible service of alcohol.

Ensure proper food safety and sanitation practices are followed.

Train and coach staff on basic food service operations.

Oversee the assigned locations closing properly, timely and accurately with inventory control.

Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

This position will oversee assigned concessions locations on event day.

SKILLS AND QUALIFICATIONS

Foodservice management experience is not necessary, but preferred

Maintain a positive and professional demeanor at all times

Team oriented and strong customer service skills

Organized and attentive to detail

Strong verbal communication skills

Ability to work in a fast-paced environment

PHYSICAL DEMANDS

Ability to stand or walk for long periods of time

Ability to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps

Ability to work on main concourse, upper concourse, or plaza area as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Densely populated on event day

The noise level in the work environment is usually loud on event days

Ability to work nights and weekends

Position may require work in inclement weather to include heat, cold, rain, snow, and wind

CERTIFICATES, LICENSES, REGISTRATIONS

Serve Safe Certification or ability to obtain Serve Safe Certification.

TEAMs Training Certification or ability to obtain TEAMs certification.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.