Restaurant Shift Leader arabian kitchen Catonsville, MD Job Details Part-time | Full-time $15 - $16 an hour 1 hour ago Qualifications Customer communication Teamwork Operations management Cooking Team development Attention to detail Full Job Description Job Summary We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily restaurant operations, ensuring exceptional customer service and smooth team performance. In this pivotal role, you will lead by example, supervise staff, manage food quality, and maintain a vibrant, efficient dining environment. Your leadership will inspire team members to deliver memorable experiences while upholding safety standards and operational excellence. This position offers a dynamic opportunity for those passionate about hospitality management and eager to develop their leadership skills in a fast-paced setting. Responsibilities Supervise restaurant staff during shifts, providing guidance, training, and support to ensure high standards of service and food quality. Oversee food preparation processes, ensuring adherence to safety and hygiene regulations while maintaining efficient kitchen operations. Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction reconciliation. Monitor inventory levels, assist with stock control, and coordinate food production to minimize waste and optimize resources. Ensure compliance with food safety protocols and sanitation standards across all areas of the restaurant. Handle customer inquiries, resolve complaints promptly, and foster a welcoming atmosphere for guests. Support management in shift planning, team training sessions, and performance evaluations to promote continuous improvement. Skills Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques. Demonstrated supervisory or managerial experience within the food industry or hospitality sector. Skilled in using POS systems such as Aloha POS and Micros POS for transactions and reporting. Excellent team management abilities with a focus on staff training, development, and effective communication. Strong understanding of food safety standards, inventory control, and food handling procedures. Capable of managing multiple priorities in a fast-paced setting while maintaining attention to detail. Basic math skills for cash handling, order accuracy, and profit analysis; experience with budgeting is a plus. Exceptional customer service skills with the ability to handle challenging situations professionally. Experience in managing hospitality teams within casual dining or fine dining settings; banquet or catering experience is advantageous. Leadership qualities that inspire teamwork, accountability, and operational excellence across shifts.

BOBA TEA AND DRINK SPECIALIST

Join us as a Restaurant Shift Leader where your enthusiasm for hospitality meets your talent for leadership! Bring your passion for delivering outstanding guest experiences while honing your management skills in a lively environment that values growth and teamwork. This role is paid — we believe every contribution counts toward creating memorable dining moments

Pay:

$15.00 - $16.00 per hour Expected hours: 40.0 - 45.0 per week

Work Location:

In person