The Restaurant Supervisor is responsible for overseeing daily restaurant service, supervising staff, and ensuring guests receive a welcoming and enjoyable dining experience. This role involves coordinating shifts, monitoring food and beverage quality, maintaining cleanliness, and supporting management in delivering efficient restaurant operations.

Key Responsibilities:

Supervise daily restaurant operations and service activities. Lead and support front-of-house staff during assigned shifts. Coordinate staff duties, schedules, and break times. Train new employees on service procedures and hospitality standards. Ensure guests receive friendly, attentive, and professional service. Handle customer questions, feedback, and complaints effectively. Monitor food quality, beverage presentation, and order accuracy. Coordinate with kitchen and bar teams to maintain smooth service. Maintain cleanliness and organization throughout dining and service areas. Ensure compliance with food-safety, sanitation, and workplace-safety standards. Assist with inventory checks, supply replenishment, and stock control. Support POS operations, payment processing, and cash-handling procedures. Monitor employee performance and provide constructive feedback. Oversee opening, closing, and shift handover procedures. Help reduce food waste and improve service efficiency. Support promotions, special events, and customer-engagement initiatives. Ensure staff follow company policies and responsible alcohol-service procedures. Report operational issues and customer feedback to restaurant management. Assist with resolving staffing and service challenges during busy periods.

Qualifications & Skills:

Previous experience in restaurant or hospitality operations. Supervisory or team-lead experience preferred. Strong leadership and team-coordination skills. Excellent communication and customer-service abilities. Knowledge of restaurant, bar, and dining-room operations. Familiarity with POS systems and payment procedures. Understanding of food safety, sanitation, and hygiene standards. Strong organizational and time-management skills. Ability to resolve customer concerns professionally. Excellent problem-solving and decision-making abilities. Ability to manage multiple tasks in a fast-paced environment. Professional attitude, reliability, and attention to detail. Ability to motivate staff and maintain service standards. Flexibility to work evenings, weekends, and holidays as required.

What We Offer:

Competitive compensation based on experience. Opportunities for professional development and career growth. A supportive and collaborative team environment. Opportunities to strengthen leadership and hospitality skills. Potential employee benefits or performance-based incentives, depending on company policy.

Pay:

$24.00 - $29.00 per hour Expected hours: 32.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person