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East Coast Wings + Grill - Burlington NC

Restaurant Shift Leader

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Job Description

Company Overview East Coast Wings + Grill is a vibrant, full-service family-dining franchise renowned for its flavorful Buffalo Wings and diverse menu options that cater to all tastes. With over 30 locations nationwide, the brand has earned recognition on top franchise lists and a reputation for exceptional franchisee support and satisfaction. Job Overview We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic team. In this pivotal role, you will oversee daily restaurant operations during your shift, lead team members, ensure excellent customer service, and uphold food safety standards. Your leadership will help create a lively atmosphere where guests enjoy memorable dining experiences while maintaining operational excellence. Responsibilities Supervise and coordinate restaurant activities during assigned shifts, ensuring smooth operations from food prep to customer service. Lead, motivate, and train team members to deliver outstanding hospitality and adhere to company standards. Oversee food preparation, cooking, and food handling processes to maintain quality and safety. Manage POS systems for accurate order processing and cash handling. Control inventory levels, monitor food production, and assist with ordering supplies to minimize waste and maximize profitability. Enforce food safety protocols, sanitation standards, and compliance with health regulations. Support staff training initiatives, including interviewing new team members and conducting performance evaluations. Skills Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation, cooking, and food safety management. Familiarity with POS systems. Demonstrated leadership in supervising teams within hospitality or restaurant management settings. Excellent communication skills for managerial tasks such as staff training, team management, and customer service. Strong organizational skills in inventory control, budgeting, and profit & loss analysis. Ability to handle cash accurately and perform basic math calculations swiftly. Experience in managing hospitality teams in casual dining or fine dining settings is preferred. Join us as a Restaurant Shift Leader to inspire your team, delight our guests, and contribute to the continued success of our vibrant restaurant!
Pay:
From $15.00 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements