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SC
SAAP Cary
Floor Manager
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on North Carolina data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$37,067 / year median in North Carolina
+12% projected growth
Job Description
Floor Manager SAAP Cary Cary, NC Job Details Part-time | Full-time From $25 an hour 3 hours ago Benefits Paid training Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Qualifications Food service customer order management Customer support experience within hospitality industry
Cooking OpenTable Culinary Arts Full Job Description Responsibilities:
- Oversee daily operations of the floor in a fast-paced food service environment
- Manage and lead a team of floor staff to ensure exceptional customer service
- Supervise the setup and breakdown of dining areas
- Coordinate with kitchen staff to ensure timely and accurate food service
- Train new employees on company policies and procedures
- Handle customer inquiries, comments, and complaints promptly and professionally
- Utilize Toast POS system for order processing and payment transactions
- Utilize OpenTable to manage reservations
Skills:
- Strong background in the food industry with knowledge of food service operations
- Experience in wine service is a plus
- Demonstrated ability to lead, motivate, and develop a team
- Previous experience in hotel or hospitality industry preferred
- Proficiency in supervising staff and delegating tasks effectively
- Familiarity with Toast POS or similar point-of-sale systems is desirable
- Culinary background or knowledge is beneficial This role as a Floor Manager requires someone with a passion for the food industry, excellent team management skills, and the ability to deliver top-notch customer service and hospitality.