Supervisor Nutrition Services Advocate Aurora Health - 3.6 Concord, NC Job Details Full-time $21.85 - $32.80 an hour 8 hours ago Qualifications Staff performance monitoring Team member evaluation Patient question and concern management Food service workstation cleanliness Staff scheduling Food service thermometers Customer satisfaction tracking Patient complaint handling Team scheduling Mid-level Quality control audit High school diploma or GED Patient experience leadership Quality assurance audits Refrigerators Temperature monitoring Commercial freezers Quality audits Clean workspace maintenance Managing food service teams Food quality control testing Addressing dietary restrictions in food service Full Job Description Essential Functions Modifies schedule to insure optimal meal service when employees are unable to report to work. Monitors refrigeration/freezer temperatures, dish machine temperatures and food temperatures; takes corrective action immediately when standards are not met. Ensures cleanliness of patient services areas and equipment. Performs patient service recovery and informs manager of actions taken and follow up measures needed to insure patient satisfaction. Performs quality checks including tray accuracy, test trays, meal rounds, and AIDET audits. Provides input for introductory reviews and annual performance appraisals. Maintains working knowledge of modified diets in use at the System. Physical Requirements Requires lifting 50 pounds maximum, with frequent lifting and/or carrying of objects weighing up to 25 pounds. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Standing for extensive periods of time and extensive walking required. Education, Experience and Certifications High school diploma or GED or equivalent experience and training.