FOH Lead The Juicy Crab Greensboro Greensboro, NC Job Details Part-time | Full-time $22.81 - $27.47 an hour 6 hours ago Qualifications Teamwork Quick service & fast food restaurant experience Cooking Shift management Profit & loss Full Job Description Overview We are seeking an energetic and motivated FOH (Front of House) Lead to join our dynamic hospitality team! In this pivotal role, you will be the face of our restaurant, leading front-of-house operations with enthusiasm, professionalism, and a passion for delivering exceptional guest experiences. Your leadership will ensure smooth service flow, uphold food safety standards, and foster a welcoming environment for both guests and team members. If you thrive in fast-paced settings and possess a strong background in food service management, this is your opportunity to shine and make a meaningful impact every day! Duties Lead and supervise front-of-house staff, including servers, bartenders, and hosts, ensuring they deliver outstanding customer service. Oversee daily restaurant operations during shifts, managing guest flow, reservations, and seating arrangements to maximize efficiency. Train new team members on service protocols, POS systems such as Aloha POS and Micros POS, food handling procedures, and customer service excellence. Maintain inventory control by monitoring stock levels of supplies and beverages; assist with ordering and stock rotation to reduce waste. Handle cash transactions accurately using POS systems; perform cash handling duties including balancing registers at shift end. Enforce food safety standards and sanitation practices in compliance with health regulations; oversee food presentation and quality during service. Support management in managing labor costs, analyzing profit and loss reports, and implementing strategies to improve operational efficiency. Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food production. Demonstrated leadership skills with previous supervising or managerial roles within hospitality or restaurant settings. Familiarity with POS systems such as Aloha POS or Micros POS; proficient in basic math for cash handling and inventory management. Experience in fine dining or casual dining environments; knowledge of catering or banquet operations is a plus. Excellent communication skills for staff training, team management, interviewing candidates, and managerial communication. Strong understanding of food safety management practices and food handling procedures; certification in food safety preferred. Ability to manage multiple priorities during shift management while maintaining high standards of customer service. Join us as a FOH Lead where your leadership fuels memorable dining experiences! We are committed to fostering a vibrant work environment that values teamwork, growth, and excellence. All roles are paid positions that offer opportunities for professional development within the hospitality industry. If you're passionate about leading teams and delivering exceptional guest experiences in a lively setting, we want to hear from you!

Pay:

$22.81 - $27.47 per hour Expected hours: 40.0 per week

Work Location:

In person