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MH
Mocha Hospitality Group
Lead Barista/Asst Manager
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on New Jersey data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$39,336 / year median in New Jersey
+12% projected growth
Job Description
Overview We are seeking an energetic and motivated Lead Barista/Assistant Manager to join our vibrant café team. This dynamic role combines the passion for exceptional coffee and customer service with leadership responsibilities that ensure smooth daily operations. As a key team member, you will inspire your colleagues, deliver outstanding guest experiences, and uphold the highest standards of food safety and quality. If you thrive in a fast-paced environment and enjoy creating welcoming spaces for customers, this opportunity is perfect for you! Responsibilities Lead by example in preparing high-quality coffee beverages and food items, ensuring consistency and excellence in every cup. Oversee daily café operations, including managing retail sales transactions using POS systems such as Aloha POS and Micros POS, handling cash register functions, and ensuring accurate cash handling. Provide exceptional customer service by engaging with guests, addressing inquiries, resolving issues promptly, and creating a friendly atmosphere. Supervise and support team members in food preparation, serving, and food safety practices to maintain health standards. Assist in training new staff on POS systems, food handling procedures, and customer service protocols to foster a knowledgeable team environment. Manage retail math tasks such as inventory counts, sales reporting, and basic financial reconciliation to support efficient store management. Ensure adherence to food safety regulations and proper food handling techniques while maintaining cleanliness and organization within the café. Qualifications Proven barista experience with a strong knowledge of coffee preparation techniques, café and patisserie operations. Previous retail or food service experience with familiarity in cashiering, POS systems (Aloha POS, Micros POS), and retail sales transactions. Demonstrated leadership skills with the ability to motivate team members and manage shift operations effectively. Strong time management skills to prioritize tasks efficiently in a busy environment. Excellent customer service skills with a friendly demeanor and positive attitude. Basic math skills for cash handling, inventory management, and sales reporting. Knowledge of food safety standards, food preparation techniques, and proper food handling procedures. Join our team to be part of a lively environment where your enthusiasm for coffee and leadership can truly shine! We value dedicated individuals committed to delivering memorable experiences while maintaining operational excellence in a fast-paced café setting.