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El Pollo Loco
Restaurant Shift Lead
Entry-Level JobVerifiedNo experience needed
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on New Mexico data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$37,860 / year median in New Mexico
+8% projected growth
Job Description
Salary Not Available
Position range in Albuquerque MSA $33k - $49k Per Year Restaurant Shift Lead
El Pollo Loco
Occupation:
First-Line Supervisors of Food Preparation and Serving WorkersLocation:
Albuquerque, NM - 87114Job Type:
Full Time (30 Hours or More)Posted:
08/27/2026 Positions available: 1Source:
Zippy AppWeb Site:
zippyapp.com Job #: 27095 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Age 18 and up Schedule Full Time Job Description Help for Partial Job Description. Opens a new window. Your path begins here at El Pollo Loco An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills. An opportunity to start your career as a leader. Supervise assigned shifts while developing skills to become a restaurant manager. Our Shift Leaders are provided with development classes and have access to many levels of management and the leadership team for mentorship. Practice your team building skills, problem solving/decision making and strengthen your guest service skills.Salary:
$14.00 - $16.00 per hour Restaurant Shift Lead is generally as a full time or part time restaurant job.Requirements/Responsibilities Restaurant Shift LeadResponsibilities/Duties:
- Provides direction to crew members to ensure the shift is prioritizing the business needs.
- Ensures the assigned shift meets all company expectations including but not limited to restaurant cleanliness, guest service experience, speed of service, and product quality.
- Assists in the training of crew members of policies and procedures, emphasizing the importance of food safety, crew/guest safety, product quality, restaurant cleanliness and exceptional guest service.
- Coaches and takes appropriate disciplinary actions with the support of the General Manager.
- Maintains a positive and professional work relationship with the team to foster a positive workplace environment. Must report crew member issues to the appropriate party, General Manager, District Leader, Human Resources, etc.
- Completes a series of administrative tasks including but not limited to cash handling, conducting product inventories, reporting of sales/speed of service/inventory variances and more.
- Ensures compliance of state laws during the shift such as meal break timing and harassment prevention.
- Assists in product ordering and receiving from vendors.
Physical Requirements:
- Must be able to stand and walk for a long period of time.
- Exposure to heat, steam, smoke and cold.
- Must have a high level of mobility and flexibility.
- Must be able to bend, reach, kneel, grasp, wipe and scoop.
Qualification Standards:
- Must have a ServSafe Certificate.
- Must be 18 years of age or older.
- High School diploma or equivalent is preferred.
- Written and verbal English communication skill, second language is a plus.
- Must have a minimum of 6 months El Pollo Loco crew member experience or 1 or more years of restaurant supervision experience.
- Must have a basic understanding of computer systems such as email use and reaching various websites.
- Must have basic math skills.