CUSTOMER INTERFACING ACTIVITIES

Maintain a good relationship with customers via timely responses concerning receipts, shipments, inventory counts, etc. Report customer feedback to management, including any signs of customer dissatisfaction

CLERICAL/DATA ENTRY

Oversee all paperwork associated with orders and maintain the corresponding file Answer phone calls and operate various office machines and computers proficiently Enter and verify data regarding customer orders, billing, credits, shipments, receipts, physical inventories, and adjustments in a timely manner

INBOUND/OUTBOUND FREIGHT

In conjunction with management, schedule inbound and outbound freight to comply with warehouse operations and capacities

DOCUMENTATION

Ensure the accuracy of all receiving and shipping documents Gather and maintain all data and records relative to shipping and receiving activities Assist in resolving any discrepancies Collect all documentation for inbound freight and route to the proper record-keeping unit Comply with all work instructions Maintains quality service by following Growscapes' company-wide standards; maintains safe and clean work environment by keeping bin locations, pallet area, and workstations neat and free of debris and trash; maintaining clean shipping supply area; complies with company procedures, rules, and regulations

Education:

High school diploma or GED required. Associate's or Bachelor's degree preferred.

Experience:

Microsoft platform experience preferred Minimum of 12 months cumulative experience in a Warehouse/Distribution environment preferred Minimum of 12 months cumulative experience with Reach Truck and/or Tow Motor preferred Experience in

RF Scan Guns and Warehouse Management Computer Software Skills:

The ability to work independently and as part of the team Excellent communications, organizational, planning, documentation, reporting, and time management skills

Excellent Attendance Physical Requirements:

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