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TC
Tata Consultancy Services Limited
Team Lead
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Ohio data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$35,433 / year median in Ohio
+9% projected growth
Job Description
Must Have Technical/Functional Skills
- Leadership
- Customer & Business Acumen
- Analytical & Operational
- Communication & Stakeholder Management
- Adaptability to dynamic environments
- Process improvement mindset
- Domain (Preferred)
- Knowledge of ServiceNow / SaaS platforms
ITIL / CSA
certification preferred Roles & Responsibilities The Supervisor - Customer Success Guides is responsible for leading a team of CSGs, ensuring effective delivery of customer onboarding, adoption, risk mitigation, and revenue growth objectives. The role focuses on team performance, governance, coaching, and customer experience outcomes across a portfolio of ServiceNow customers. Collaboration with support teams like Training/Quality/WFM.- Team Leadership & People Management
- Customer Onboarding & Activation Oversight
- Adoption & Proactive Risk Management
- Customer Feedback & Experience Governance
- Performance Management