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Golden Chick | Golden Chick Restaurants

Shift Lead

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Job Description

Job Summary We are seeking a dedicated and experienced Day and Night Shift Lead to oversee our restaurant operations during morning and evening shifts. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain high standards of food safety and quality. This role is crucial in creating a welcoming atmosphere for our guests while supporting the culinary team in delivering outstanding dining experiences. Duties Supervise and coordinate the activities of restaurant staff during night shifts to ensure smooth operations. Provide exceptional customer service by addressing guest inquiries, resolving complaints, and ensuring satisfaction. Oversee food preparation and presentation, maintaining compliance with food safety regulations. Assist in training new staff members on restaurant policies, procedures, and best practices in customer service. Monitor inventory levels Ensure cleanliness and organization of the restaurant environment, adhering to health and safety standards. Experience Proven experience in shift management within a restaurant setting, preferably in casual or fine dining environments. Strong background in culinary operations or food management is highly desirable. Previous roles as an Assistant Manager or similar position will be considered an asset. Excellent customer service skills with a focus on creating memorable dining experiences for guests. Familiarity with food safety regulations and best practices in restaurant management. If you are passionate about the hospitality industry and possess the skills necessary to lead a team effectively during night shifts, we encourage you to apply for this exciting opportunity as a Day and Night Manager.
Pay:
From $14.00 per hour
Benefits:
Employee discount Paid training
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements