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East Bay Deli-Columbia Market

Hourly Shift Supervisor

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Job Description

  • LOCATION
TBD UPON TRAINING COMPLETION. WE HAVE FIVE
(5)
LOCATIONS IN THE AREA RANGING FROM DOWNTOWN COLUMBIA, WEST COLUMBIA, CAYCE, NORTH
  • EAST
COLUMBIA AND IRMO
•
Job Description:
As an Hourly Shift Supervisor at East Bay Deli, you will play a crucial role in ensuring the smooth operation of our restaurant during your designated shifts. You will be responsible for overseeing the front-of-house and back-of-house activities, leading a team of employees, and maintaining the high standards of service and cleanliness that our customers expect.
Responsibilities:
1.
Team Leadership:
  • Lead by example, demonstrating professionalism, excellent work ethic, and a positive attitude.
  • Provide guidance, training, and support to team members to ensure they deliver exceptional customer service.
  • Delegate tasks effectively and ensure the team is working cohesively to achieve operational goals.
2.
Operational Management:
  • Open and close the restaurant following established procedures, ensuring all tasks are completed accurately and efficiently.
  • Monitor inventory levels and place orders for supplies as needed.
  • Ensure compliance with food safety and sanitation standards at all times.
  • Handle customer inquiries, comments, and complaints professionally and resolve issues promptly.
3.
Customer Service:
  • Greet customers warmly, handle transactions accurately, and address any concerns or special requests.
  • Maintain a clean and organized dining area, ensuring tables are cleared promptly and condiment stations are stocked.
  • Uphold the company's commitment to providing exceptional service and creating a welcoming atmosphere for guests.
4.
Quality Assurance:
  • Monitor food preparation to ensure consistency, quality, and adherence to recipes and presentation standards.
  • Conduct regular inspections of equipment and facilities to identify any maintenance or repair needs.
  • Address any issues related to food quality, service, or cleanliness promptly and effectively.
Requirements:
  • Previous experience in a supervisory or leadership role in the food service industry preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Excellent problem-solving abilities and attention to detail.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays. Join our team at East Bay Deli and be part of a dynamic and rewarding work environment where your contributions make a difference in creating memorable dining experiences for our customers. Apply today and embark on an exciting career journey with us!
  • EAST BAY DELI IS A DRUG FREE WORKPLACE
•
Job Type:
Full-time Pay:
$16.00
  • $18.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Paid training
Experience:
Restaurant management: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to
Commute:
Columbia, SC 29201 (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements