Job Overview We are seeking a dedicated and enthusiastic Shift Leader to join our team in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that our guests receive the highest quality of food and service. Duties Supervise and coordinate daily restaurant operations, ensuring smooth service during shifts. Train, mentor, and motivate team members to achieve high performance and maintain excellent customer service standards. Assist in food preparation and ensure that all safety and sanitation guidelines are followed. Handle customer inquiries, complaints, and feedback in a professional manner to enhance guest satisfaction. Manage inventory levels, order supplies as needed, and maintain cleanliness throughout the restaurant. Collaborate with management to implement promotional activities and improve overall efficiency. Conduct interviews for new hires and assist in the onboarding process for new employees. Requirements Previous experience in restaurant management or as an assistant manager is preferred. Strong background in food preparation and knowledge of hospitality best practices. Excellent customer service skills with the ability to resolve conflicts effectively. Experience in bartending or coffee service is a plus. Ability to work flexible hours, including evenings and weekends. Strong communication skills and the ability to lead a diverse team effectively. A commitment to maintaining high standards of quality and cleanliness within the establishment. If you are passionate about the restaurant industry and possess the necessary skills to lead a team towards success, we encourage you to apply for this exciting opportunity as a Shift Leader.
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Paid training