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Sense Hospitality
Head Server/Floor Manager
Career Insights for Restaurant / Food Service Supervisor
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Based on South Dakota data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$39,748 / year median in South Dakota
+15% projected growth
Job Description
Head Server/Floor Manager Sense Hospitality Sioux Falls, SD Job Details Full-time $10 - $15 an hour 1 day ago Benefits Paid training Employee discount Qualifications Teamwork Wine knowledge Employee relationship building Hospitality industry experience Patience Leadership Restaurant experience Full Job Description Nunzio's | Sioux Falls, SD Nunzio's is looking for an experienced, hospitality-focused Head Server / Floor Manager to help lead our front-of-house team and ensure every guest receives a welcoming, consistent experience. This is a hands-on leadership position for someone who enjoys being on the floor, working alongside the team, building relationships with guests, and owning the flow of service. The Head Server / Floor Manager will serve guests while also acting as a leader and point person for the front-of-house team during service. Responsibilities Lead the front-of-house team and help set the tone for excellent service. Serve tables and provide attentive, knowledgeable hospitality to guests Coordinate the flow of service between servers, hosts, bartenders, and the kitchen Assist with opening and closing procedures Help assign sections, side work, and daily responsibilities Support and train new and existing front-of-house team members Ensure the dining room is clean, organized, properly set, and ready for service Maintain strong knowledge of Nunzio's food, beverage, wine, and seasonal offerings Communicate menu changes, specials, events, and other important information to the team Monitor guest experiences throughout service and proactively address concerns Handle guest questions or service issues professionally and with appropriate discretion Maintain service standards and hold the team accountable in a positive, professional way Communicate closely with the kitchen and management team regarding service needs, guest feedback, and operational concerns Help create a positive, collaborative work environment Perform other front-of-house duties as needed to support successful daily operations What We're Looking For The ideal candidate has previous serving experience and is ready to take on more leadership and responsibility. Restaurant leadership experience is preferred, but we're equally interested in someone who has been a strong lead server or trainer and is ready for the next step. We're looking for someone dependable, confident, organized, personable, and calm under pressure . They should be comfortable making decisions during service, giving direction when needed, and jumping in wherever the team needs help. Most importantly, this person should understand that great hospitality is about more than taking an order. It's about creating an experience that makes guests want to come back. Position Details This is a working floor management position , meaning the Head Server / Floor Manager will regularly serve guests while also overseeing the dining room and supporting the front-of-house team. The schedule will include evenings, weekends, and holidays based on restaurant needs.