Food & Beverage Supervisor

Food & Beverage Supervisor Epic Waters Indoor Waterpark - 2.9 Grand Prairie, TX Job Details Part-time From $15 an hour 1 day ago Qualifications Guest relations Administrative experience Food & beverage industry Training & development Food service management

Full Job Description Job Scope/Summary:

The Food & Beverage Supervisor will be an integral member of the Food & Beverage leadership team. Under the direction and supervision of the Food & Beverage manager, the Food & Beverage Lead will be responsible for the coordination of daily Food & Beverage operations, guest service, and safety standards.

Essential Responsibilities and Function:

• Complete Epic F&B Training and Complete the Epic Way Training
• Assist in training new associates, supervising and ensure consistency within the team with spectacular communication
• Assist Food & Beverage staff with guest complaints and misunderstandings in an articulate and dignified manner. Do not hesitate to escalate the guest concern to your managers.
• Assist where you are needed. (Be attentive to all aspects of swift food service)
• Inspecting of all equipment and cleanliness daily to ensure safety standards and working order condition
• Practices excellent communication skills, shares information to other shifts and to management through verbal communications and daily shift reports.
• Has a complete understanding of all emergency plans, safety and operating procedures/standards- especially with regard to handling guests and maintaining service in the event that an emergency or other issue arises
• Follows procedure and reports all incidents to manager immediately
• Assist Food and Beverage team with continued training to include till and cabana training, customer service etiquette and efficiency.
• Preform daily administrative such as shift operating checklists, staff check in and breaks
• Provides input and ideas on the F&B operation are and participates in training initiatives and skill development to provide feedback to improve the department.
• Assumes responsibility for the daily operation of the department as needed.
• Works to maintain an efficient, cooperative atmosphere among staff members.
• Maintains a general knowledge of the entire F&B operation.
• Willingness to accept the most effective role.

Job specific position requirements:

• Minimum of 1 year experience in Food Service preferred with Food Handlers certificate (TABC if of age)
• Basic leadership skills and communication

Job and Work Requirements:

• Availability to work on all shifts, during the normal operating hours of the waterpark. Must be available to work as needed on an "on-call" basis when requested.
• Availability must include weekends and holidays with minimal requests for extended periods of time off (any prior commitments must be addressed before start date)
• Ability to work autonomously and as a member of the team.

Pay:

From $15.00 per hour

Work Location:

In person