Food and Beverage Director

Food and Beverage Director Hidden Valley Country Club - 3.8 Salem, VA Job Details Full-time 11 hours ago Qualifications Staff supervision Microsoft Excel Microsoft Outlook Banquet hall experience Team management Managing food service teams

Full Job Description Job Summary:

The F&B Director is a key member of the management team and is directly responsible for the oversight of all food & beverage operations at the property. This includes implementing budgets and the hiring, training and supervising of all related F&B staff. The F&B Director will apply all experience and knowledge to assuring that the wants and needs of members and guests are consistently met and/or exceeded.

Essential Duties and Responsibilities:

Daily management of the Food and Beverage Department Conducting ongoing training; constantly updating the personnel as procedures evolve. Enforcing proper uniforms and hygiene for the staff. Institute and implement all Human Resource guidelines. Uphold all Food and Beverage policies & alcohol service guidelines. Ensuring all employees are conducting themselves in a professional manner. Program and maintain all point of sale and reservation software. Assist with all banquet and event execution. Assists in planning, promoting and generating enthusiasm and interest for club events. Conduct training and refresher classes for all F&B personnel in the correct procedures. Daily oversight of all F&B accounting procedures Forecasting and budgets pertaining to F&B operation Directly responsible for achieving the budgeted COGS% for all non-alcoholic and alcoholic beverages. Analyzes financial results for the food & beverage dining operations relative to budgeted goals and takes corrective measures as necessary. Develop, maintain and administer a sound organizational plan for the club's food & beverage operations; which includes an operating budget and marketing plan Coordination between all departments Develop and implement creative strategies to increase revenues. Plan and coordinate special events and functions. Responsible for overall guest satisfaction Fielding all member issue as they arise Assisting the service staff throughout the shift or event as needed Quality assurance (in both the front and back of house) Perform daily walk-through to ensure full compliance with the Department of Health regulations.

Additional Responsibilities:

Preparation of a bi-weekly schedule for all FOH & Banquet staff Conduct daily pre-shift meetings. Act as the designated Closing MOD - securing the entire building. Maintaining cost controls and completing a monthly beverage inventory Pick up wine & liquor orders weekly. Interviewing potential new hires Organizing and enforcing all daily side work sheets. When closing, organize all nightly drops, closing procedures, and appropriate cash handling. Maintaining the 'staged' look of our Clubhouse. Communicating with the Culinary Team Low inventory or service needs Reservations & pace of dining Dietary restrictions and needs for our members and guests.

Qualifications, Experience and Skill Requirements:

Must have 3-5 years of related experience in F&B management. Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint Knowledge of pertinent health regulations and liquor laws Must have food and beverage/ a la carte and banquet experience. Proven management experience with a strong business aptitude Strong service orientation Excellent written and verbal communication skills. Highly organized, efficient and detail-oriented Must be friendly, outgoing and possess exceptional interpersonal skills.

Supervisory Duties:

All front of house team members including but not limited to: Servers, bartenders, banquet servers, wait assistants, beverage cart drivers, host/hostesses, pool servers, snack bar attendants, etc.

Working Conditions:

Physical activity includes long periods (6-8 hours) of standing, walking, bending, and scooping. The employee will be required regularly to reach with arms and hands. The employee occasionally will be required to lift up to 30lbs. Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas. Specific vision abilities include close, distance, color, and peripheral vision, and depth perception. Work extended hours during golf and holiday season including weekends and holidays.