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Vermont Cookie Love
Shift Lead
Career Insights for Restaurant / Food Service Supervisor
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Based on Vermont data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$38,954 / year median in Vermont
+15% projected growth
Job Description
Shift Lead Vermont Cookie Love Reports to:
Operations Manager Position Type:
Full Time Preferred About the Role Cookie Love is a beloved fresh-baked cookie and creemee business located in North Ferrisburgh. We sell frozen cookie dough and scones through local grocery stores, ship cookie gift boxes to consumers nationally, and run a popular creemee and cookie window year-round. The Shift Lead is in charge of providing direct supervision to employees on shift and facilitating the smooth operation of the shift in conjunction with the store manager. This is a position with room to grow into a Team Lead. Store Operations- Open and close the store, facilitate smooth operation of the shift from start to finish Product & Stock Management
- Ensure products are stocked and ready at all times Cleanliness & Store Appearance
- Ensure the inside and outside of the store is always clean and tidy Customer Service
- Address and resolve customer concerns promptly and professionally Team Coordination & Oversight
- Coordinate tasks across the team and assign tasks to team members Supplies & Equipment
- Organize and stock supplies and ensure they're accessible to the team Leadership & Culture
- Serve as the leader that holds the team together through consistent, productive collaboration What We're Looking For
- Prior experience in food service preferred
- Strong communication skills and comfort giving and receiving feedback
- Ability to stay calm, organized, and solutions-focused during busy periods
- Flexible schedule to work at multiple locations (North Ferrisburgh primarily and occasionally Middlebury) and cover shifts as needed (Vermont Cookie Love's hours change seasonally.
Example shifts may be:
8:00am - 4:00pm, 9:00am-5:00pm, 10:30am-6:30pm, 12:30pm-8:30pm, 1:30pm-9:30pm).- Reliable, punctual, and able to work weekends/evenings
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable giving direction and holding team members accountable
- Must be able to stand for extended periods and lift up to 40 lbs Compensation and Benefits
- 401k plan available after 1 year (other requirements may need to be met)
- Flexible schedule
- Starts at $18 per hour plus tips Full-time employee will receive earned time off based on Vermont Labor Laws.