Kitchen Expeditor / Kitchen Flow Lead Olivia 91 Restaurant & Lounge Milwaukee, WI Job Details Part-time | Full-time $20 - $23 an hour 18 hours ago Benefits Opportunities for advancement Qualifications Teamwork Food service customer order management ServSafe Attention to detail Patience Stocking Order tracking Team motivation (leadership skill) Communication with kitchen staff Full Job Description Kitchen Expeditor / Kitchen Flow Lead Olivia 91 Restaurant & Lounge is hiring a strong, experienced Kitchen Expeditor / Kitchen Flow Lead to help control the flow of our kitchen during service. This position is the main connection between the cooks and the servers. We need someone who can confidently call out orders, keep track of ticket times, make sure cooks are dropping food on time, make sure completed dishes are correct before they leave the kitchen, and keep the entire kitchen moving. Previous serving experience is strongly preferred because this person needs to understand both the kitchen side and the guest service side of restaurant operations. This person must have a great personality, but also a strong personality. You must be able to communicate clearly, keep people motivated, stay calm under pressure, and take control of the kitchen flow without creating confusion. Main Responsibilities Call out orders clearly from the kitchen screens Make sure cooks receive and understand each order Make sure food is being dropped and prepared at the correct time Monitor ticket times and let cooks know where orders stand Keep the kitchen moving during busy service Make sure complete orders go out together whenever possible Check every plate before it leaves the kitchen for accuracy, presentation, and completeness Make sure special requests, modifications, and allergy notes are followed correctly Communicate missing items or incorrect dishes immediately Make sure food gets to the dining room in a timely manner Serve as the main communication point between cooks and servers Keep servers from crowding the kitchen or interrupting the cooks during service Communicate wait times and order status to the service team Call servers or food runners when orders are ready Help maintain a positive and motivated kitchen environment You Must Be Willing to Pitch In This is not a position where you stand in one place and only call tickets. If the kitchen needs help, you need to help.

That may include:

Getting food, ingredients, or supplies from the cooler for cooks Restocking stations Helping with basic prep when necessary Helping move completed food Assisting with cleaning Making sure dishes are being washed and returned to the kitchen Helping keep floors clean and safe Wiping and sanitizing counters and work areas Making sure food is properly stored, covered, labeled, and put away Helping make sure the kitchen stays organized throughout the shift Kitchen Cleanliness and Organization The Kitchen Expeditor also helps make sure the kitchen does not fall apart during service. We expect this person to pay attention to the entire kitchen, not just the ticket screen. If counters are dirty, they need to be addressed. If the floor needs attention, it needs to be handled. If dishes are backing up, you need to communicate and help get the area moving. If food is sitting out that should be refrigerated, it needs to be properly stored. The goal is to keep the kitchen clean, organized, safe, and operating efficiently throughout the entire shift. What We Are Looking For The right person must be: Experienced in a restaurant kitchen Previous serving experience strongly preferred Comfortable communicating with both front of house and back of house staff Comfortable calling out orders loudly and clearly Strong enough to take control during busy service Friendly with a good personality Positive and motivating Calm under pressure Extremely organized Detail oriented Able to multitask Able to read kitchen screens and tickets quickly Able to monitor several orders at once Able to communicate professionally with cooks and servers Willing to jump in and help wherever needed Dependable and punctual A leader and self starter Focused on teamwork and getting food out correctly The Most Important Part of This Position Your job is to make sure the kitchen communicates. The cooks should know what they need to prepare. The servers should know when their food is ready. The kitchen should not be crowded. Orders should not be forgotten. Food should not sit in the window. Incorrect plates should not leave the kitchen. You are the person helping connect everything together. We are looking for someone who can take ownership of that responsibility and help the entire team have a successful service. Qualifications Previous restaurant experience required Previous serving experience strongly preferred Expeditor, server, line cook, kitchen lead, or similar experience preferred Strong understanding of both front of house and back of house operations preferred Strong communication and leadership skills Ability to work in a fast paced environment Ability to stand for extended periods Must be able to work evenings and weekends Saturday and Sunday availability required ServSafe certification preferred Room for Growth This position can grow into a larger kitchen leadership role for the right person. If you are dependable, take ownership, communicate well, motivate the team, and consistently keep the kitchen running smoothly, there will be opportunities for additional responsibility and advancement within Olivia 91 Restaurant & Lounge.

Pay:

$20.00 - $23.00 per hour Expected hours: 30.0 - 40.0 per week

Work Location:

In person