Overview Join our dynamic team as an Afternoon Shift Leader and take charge of ensuring smooth, efficient, and high-quality food service during the critical afternoon hours. In this energetic leadership role, you will oversee daily operations, supervise staff, and uphold the highest standards of food safety, customer service, and team performance. Your enthusiasm and management skills will inspire your team to deliver exceptional dining experiences while maintaining operational excellence. This position offers a fantastic opportunity to develop your leadership capabilities within a fast-paced, hospitality-focused environment. Responsibilities Lead and motivate the afternoon team to achieve service excellence, ensuring all food preparation, cooking, and presentation meet company standards. Oversee food safety practices, including proper handling, storage, and sanitation procedures in compliance with health regulations. Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy. Supervise inventory control processes to ensure adequate stock levels, minimize waste, and support cost-effective food management. Train new staff members on food preparation techniques, customer service protocols, POS operation, and safety standards. Monitor shift operations to ensure timely food production and delivery in a quick service or fast food restaurant setting. Handle customer inquiries or complaints professionally to foster a positive dining environment and enhance guest satisfaction. Conduct staff scheduling, manage shift assignments, and oversee team performance to optimize productivity. Assist with managing restaurant operations including budgeting, profit & loss analysis, and implementing strategies for continuous improvement. Experience Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen operations. Demonstrated supervisory or managerial experience leading hospitality teams in a casual dining or fine dining setting. Familiarity with POS systems such as Aloha POS or Micros POS is highly preferred. Strong knowledge of food safety management practices and health regulations. Experience with inventory control, food production planning, and cost management strategies. Excellent communication skills with the ability to train staff effectively and manage team dynamics. Prior experience in managing shift operations within a restaurant management or assistant manager capacity is highly desirable. Join us as an Afternoon Shift Leader where your leadership fuels our success! Bring your passion for hospitality, your expertise in food industry operations, and your drive for excellence to create memorable experiences for our guests while advancing your career in a vibrant team environment!