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Best Western Downtown Casper

FOH Supervisor

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Job Description

Job Summary :
The Front of House Supervisor is responsible for leading, supporting, and training all front of house staff. . They will maintain an efficient, profitable and professional restaurant by providing high levels of guest and associate satisfaction. Benefits PTO Competitive Pay Hotel Room Discounts Ongoing Training and Career Development Responsibilities Provide quality service in a clean, organized and well-maintained dining room Work hands-on in the dining room and bar, supporting, coaching and working with associates Greeting, seating and being present on the floor for our guests to insure proper hospitality. Supervise and direct Dining Room and Bar employees Develop floor charts, daily assignments and floor management. Manage and control labor costs on a daily basis Train and coach the restaurant associates Follow and maintain training programs and standards for dining room and bar Maintain the dining room cleanliness, organization and maintenance to company standard
Qualifications Education:
High School Diploma or GED required. 2-5 years of full-service restaurant experience Minimum 2 years' experience supervising staff Ability to use computer for daily work and basic knowledge of spreadsheets and word processing Good written and verbal communication skills Possess organizational, planning, goal setting skills and ability to work independently with minimal or no supervision Must maintain a neat, clean and well-groomed appearance Ability to climb steps in hotels that do not provide elevators Lift 30 lbs. on a regular and continuing basis
About Us:
At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance