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Everon

Install Coordinator with frequent travel to the Tulsa, OK branch

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What they do

A Travel Agent makes travel and accommodation arrangements for customers. Provides information on vacation destinations, flights and tour options; arranges flights and accommodations and advises on travel itineraries for customers travelling for business. Assists with advance purchase of tickets and reservations.

$50,407 / year median in Arkansas

+16% projected growth

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Job Description

Install Coordinator with frequent travel to the Tulsa, OK branch at Everon in Lowell, Arkansas, United States Job Description
Company Overview:
At Everon, we truly believe that our people are the difference
  • for our organization, the customers we serve and the communities we protect.
When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit everonsolutions or follow us on LinkedIn. This position is responsible for scheduling install/service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions. Essential Duties and Responsibilities
  • Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
  • Responsible for creating work orders, providing status to customer and following up with technicians.
  • Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
  • Complete contract paperwork and QC paperwork.
  • Schedule sub-contractor work.
  • Work with technicians to ensure all paperwork is completed properly within the designated time.
  • Maintain appointment schedules.
  • Order material and equipment.
  • Receive material/equipment and issue material and equipment to technicians.
  • Complete daily reports.
  • Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
  • Conduct physical inventory.
  • Act as a liaison between Sales, Project Managers and technicians.
  • Other duties as assigned. Qualifications
  • External
Minimum Qualifications:
  • High School Diploma or General Education Degree (GED)
  • Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
  • Proficient in Microsoft Office (Word, Excel & PowerPoint)
Experience/Requirements:
  • Must possess good decision making skills, be very organized and detail oriented.
  • Must have excellent oral and written communication.
  • Ability to use discretion. Problem Solving and ability to escalate matters when needed.
  • Data analysis and interpretation skills.
  • Speed and accuracy with attention to detail.
  • Dispatching and scheduling.
Physical Demands:
  • While performing the duties of this job, the employee is regularly requ To view full details and how to apply, or