Opal Opportunities Management is expanding our Telecom campaign and is hiring full-time Telecom Account Agent to help customers discover faster internet and home entertainment solutions. Whether you're starting your career or looking for a new opportunity, this role offers hands-on training and a supportive team environment. If you enjoy working with people, learning new skills, and helping customers, we'd love to meet you. As a Telecom Account Agent, you'll speak with customers face-to-face, learn about their internet and entertainment needs, and introduce Frontier services that fit their household. Responsibilities of the Telecom Account Agent Connect with customers in person and provide friendly, professional service. Learn about customer needs and recommend Frontier Fiber internet and TV solutions that fit their lifestyle. Explain available products, promotions, and service options in a clear and informative way. Guide customers through the enrollment process and ensure all information is completed accurately. Build positive relationships with customers while delivering an excellent experience. Stay informed on Frontier products, promotions, and sales techniques through ongoing training. Work with your fellow Telecom Account Agent to achieve individual and company goals. Qualifications of the Telecom Account Agent High school diploma or equivalent preferred. Sales, customer service, retail, or hospitality experience is helpful but not required. Strong communication and people skills. Positive attitude with a willingness to learn. Comfortable working in a face-to-face customer environment. Reliable, goal-oriented, and motivated to succeed as part of a team.

Pay:

$48,917.45 - $58,911.34 per year

Work Location:

In person