United States Full time J-84433 Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will provide outstanding customer service to Defense & Government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. What You'll Do + Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations for corporate business customers (both individuals and groups) + Ensure reservations are built according to client standards and preferences + Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience + Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares + Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work + Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. Use positive telephone service techniques and act on special customer requests + Global Distribution Systems ( GDS ) Sabre usage + Multi-account fast-paced environment What We're Looking For + 3 or more years' experience working as a Travel Consultant + Experience in GDS (Sabre) across both local and global markets + U.S. citizenship required due to Federal Government contract + A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do + Good verbal and written communication skills + Strong teamwork skills + A positive, "can do" attitude. + Willingness to learn and grow! Operating hours 24 × 7. Must be flexible and prepared to work evenings, overnights, weekends and holidays. Part-time opportunities also available, includi To view full details and how to apply, please login or create a Job Seeker account