Retail Travel Advisor

TUI

•

Exeter

•

PERMANENT

Updated 09/04/2026

Job Description

Job Summary

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Exeter store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

TUI offers much more than just starting salary of 13.09 per hour

Be rewarded for exceeding your targets with our commission scheme

Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off

Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career

Investment in your development and career progression

Pension scheme and life assurance

ABOUT THE JOB

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun

Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually

If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint

As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

ABOUT YOU

Excellent customer service skills with a genuine passion to go above and beyond

A strong dedication to achieve goals and sales targets

Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges

Ability to embrace change and adapt to new ways of working

A team player who engages and collaborates with our customers and colleagues

An organised individual who takes pride in their work and communicates effectively

Able to work a varied shift pattern each week in-line with shop opening and closing times.

From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

Were committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.

For the Hiring Manger to have sight of your application, youll also need complete our online assessment - youll be prompted to do this once youve submitted your application.

Please note, if youve been interviewed for this role within the last 6 months, were unable to consider a further application at this time Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.