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AAA Northway

Travel Agent

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What they do

A Travel Agent makes travel and accommodation arrangements for customers. Provides information on vacation destinations, flights and tour options; arranges flights and accommodations and advises on travel itineraries for customers travelling for business. Assists with advance purchase of tickets and reservations.

$52,972 / year median in New York

+8% projected growth

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Job Description

AAA Northway is offering a $1,000 Signing Bonus for full time Travel Agents! We offer competitive starting pay based on experience starting at $18-$22/hour, plus commission! Excellent benefits, including 401(K) with employer match and a generous PTO plan. Voted Times Union Top Workplaces 2018, 2019, 2020, 2021, 2022, 2023, 2024, & 2025, 2026! Employee Retention Exceeds 90%! AAA Is A Career, Not A Job."
Summary:
•This is an on-site position in Schenectady, NY• Responsible for selling primarily leisure travel, coordinating air, rail, cruise, tour and independent travel services.
Responsibilities:
1. Performs responsibilities as assigned which may include, but not be limited to: a) Selling primarily leisure travel, coordinating air, rail, cruise, tour and independent travel services based on travel dates and individual preferences. b) Arrange cars and hotels c) Contacts clients with special promotions; develops sales techniques and networks to improve sales and commissions d) Provides tickets and confirmation information, also reviews arrangements with client e) Promotes and uses approved travel vendors f) Arranges for payment and services and collects payment g) Cross sells and coordinates any additional needs h) Maintains familiarity with travel industry through attendance at vendor's training sessions, FAM trips, literature and trade shows. i) Participates in networking opportunities such as AAA theme nights, community events, Chamber mixers, etc. 2. Performs other duties as assigned.
Qualifications:
1. Possess education and/or experience equal to: two years' experience as travel agent; or Associate's Degree in field or equivalent combination of experience and education equal to two years. 2. Minimum of two years' sales experience, preferably in a travel-related business, required. 3. Possess a passion for geography, travel and selling. 4. Excellent customer service skills are a must. 5. Proficient in use of computer including travel reservations system. The travel industry is on the rebound, and the future is bright for Travel Agents! Come start your career in Travel with AAA Northway, today!
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) 401(k) 5% Match 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Paid training Referral program Travel reimbursement Tuition reimbursement Vision insurance Ability to
Commute:
Schenectady, NY 12305 (Required)
Work Location:
In person